General Info

Order Placement

Payment Options

Merchandise Availability

Sales & Use Tax Information


Returns & Exchanges

Freight & Delivery Charges

Custom Orders

Order Placement [Top]

Call toll free 1-800-978-9278 Monday – Friday from 8:30am to 5:00pm EST with any
questions pertaining to items or orders. Orders must be submitted electronically if you
are billing to a cost center and are subject to approval if over $250.00.

Payment Options [Top]

If you wish to pay by credit card, we accept Visa, MasterCard, and American Express.
If you are an authorized buyer, your order can be shipped on open account.
**Your order MUST include your cost code number.

Merchandise Availability [Top]

If an item is temporarily out of stock, we will back order that item for you and ship
the other in-stock items. Your packing slip will indicate back-ordered items.
As soon as the back-ordered merchandise arrives in our warehouse, we will ship it directly to you.

Sales & Use Tax Information [Top]

We are required by law to collect and remit applicable sales tax for shipments
made to Maryland and Virginia. Tax will be charged on net sale only.

Delivery Information [Top]

We ask that you provide a street address rather than a Post Office Box.
In-stock merchandise will be shipped within 48 hours of receipt.
Larger orders may take an additional week or two depending on availability.
Overnight delivery is available for additional charge.
Please indicate clearly if your order is needed for a certain date, so we may ship accordingly.

Returns & Exchanges information [Top]

Due to the nature of this program, returned orders will not be accepted. Your satisfaction is guaranteed.
If for any reason you are not satisfied with the merchandise you receive because of a quality issue,
simply call (443) 394-6677 to expedite your exchange or return.

All quality-related returns must be made within (30) days of receipt of merchandise.

Freight Information

Freight is calculated according to the total weight of your order, based upon online calculations.
Please note that orders shipped out of the United States may incur local duties or taxes in addition to the freight delivery.
Target Marketing will not be liable for these charges.

Custom Order Information [Top]

While this catalog contains carefully selected items that represent the professional image of your company,
we realize you may have a need for customization or for items not currently offered. Through this inventory program,
you also have access to thousands of additional imprinted items to support your special event or program.

For more information on custom items, please call us at 888-737-6694 or email info@tmgroup.com.
We will be happy to help you with suggestions and ideas to assist your marketing efforts.